Privacy Policy

1. Introduction

Real One Adhesive Private Limited (“Real One” or “Addeziv” or “The Company” or “We”) is committed to protecting your personal data and your rights as data principal in compliance with the privacy laws as applicable from time to time. We ensure protection of your personal data and its lawful processing across the organization.

The objective of this Privacy Notice is to inform you about the purposes for which we process your personal data, the legal bases upon which we rely to process it lawfully and the retention periods applicable to the personal data that Real One holds about you.

2. Applicability

This Privacy Notice applies to all current and former users (collectively “You” or “Your”) accessing or using our website, or otherwise engaging with us through email or other means. By accessing or using our website or by otherwise giving us your information, you confirm that you have read and understood and agreed to the practices outlined in this Privacy Notice.

This Notice is not intended and shall not be read to create any express or implied promise or contract for employment, for any benefit, or for specific treatment in specific situations. Nothing in this Notice should be construed to interfere with Real One’s ability to process visitor data for purposes of complying with our legal obligations, or for investigating alleged misconduct or violations of company policies or law, subject to compliance with local legal requirements.

3. Definitions

"Real One" or “Addeziv” means Real One Adhesive Private Limited and its subsidiaries and affiliated entities worldwide.

"Associates" means directors, officers, employees, temporary workers, contract employees, partners, agents, consultants, associated third parties, intermediaries, or any other person or party acting on their behalf.

4. Your Personal Data That We Will Process

Please note that we process personal data for legitimate business purposes only. The personal data that we process may include the personal data that you share with us or we collect about you or we assign to you. We process personal data primarily for managing our business relationship with you, managing your interactions with Real One’s website and for compliance with applicable regulatory requirements.

This is a non-exhaustive list of the personal data that Real One may process:

• Name and contact data - first and last name, email address, mailing address, phone number, date & purpose of visit, asset information, designation, company/organisation, location.
• National identifiers - National ID/passport, government identification number.
• Video, voice and image - We may collect and use your video, voice and image data subject to the requirements of local law, internal Notice.
• Internet details - Information collected as part of your visit and usage of our websites such as Internet Protocol (IP) address, demographics, your computers’ operating system, device information, telemetry data and browser type and information collected via cookies or similar tracking technologies.
• Login credentials - Username and Passwords, when you register for any of our applicable services.
• Communication - Queries, comments, or feedback as submitted by you, including any correspondence you have made with us.
• Preferences - relating to marketing communications, interest areas, subscription details, and dietary preferences/allergies (in relation to events we may organize).

The personal data that we process about you will vary depending on your purpose of visit and circumstances.

5. Collection of Personal Data

In most cases, we get your personal data directly from you. However, at times, we may also collect or receive some of your personal data from other sources such as through a Real One employee, our social media touchpoints, trusted third parties, etc. Being a Data Fiduciary, we ensure the data is processed in due compliance with the applicable legal requirements.

6. Need of Personal Data

We collect your personal data for the purposes set out below. Failure to provide your personal data when requested may prevent us from being able to carry out these tasks and/or comply with our legal obligations.

In general, the indicative list of purposes for which Real One may process your personal data includes:

• Manage and maintain our relationship with you, including responding to an inquiry, question or comment made by you.
• To engage in marketing and business development activities in relation to improving and promoting Real One’s products and services.
• To deliver advertising targeted to your interests on other companies’ sites or mobile apps.
• Improve the products and services we offer to you and administer the security of our business.
• To conduct analysis and market research to improve this website.
• Inform you about our products or service offerings by communicating through email, SMS, phone and any other similar communications means.
• To invite you to events, seminars and equivalent ceremonies organized by us and related purposes such as running marketing or promotional campaigns, including such promotions or publications on social media.
• To publish testimonials and case studies.
• To generate and maintain leads as part of our Customer Relationship Management database.
• We may process personal data as part of our audit processes.
• To comply with the laws as applicable from time to time.
• To pursue our legitimate interests as your employer where our interests do not override fundamental rights and freedoms.

Provided below are the exceptions that may apply to the processing of personal data relating to you. These shall solely be used for:

1. Where processing your personal data relates to the data that you have manifestly made public.
2. To establish, exercise or defend legal claims.
3. For reasons of substantial public interest based on local laws and when the processing is proportionate to the aim that we are pursuing.

7. Lawful Basis of Processing

Consent: In some cases, we ask you for your consent to process your personal data.

Legitimate Interest: We process certain data for the legitimate interests of the Company, its affiliates, partners, customers, or in compliance with applicable laws including notices from government authorities.

Performance of a Contract: We also process personal data based on contractual necessity, where it is necessary for the performance of a contract or pre-contractual steps at your request.

Other Legal Basis: In some cases, we may have a legal obligation to process your personal data, such as in response to a court or regulator order. We also may need to process your personal data to protect vital interests, or to exercise, establish, or defend legal claims.

8. Links to Third Party Websites

Our website may provide links to other websites, which have their own privacy terms. Such websites will be governed by their respective privacy terms, and you can refer to them to understand how they process your personal information.

9. Change of Purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably need it for another compatible purpose and there is a legal basis for further processing. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so without undue delay. Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.

10. Data Retention

When we process your personal data, we ensure that we only process it for as long as necessary to achieve the purposes for which it was collected or until the time it is required to be retained by law post conclusion of your business relation with the Company or for any legitimate business purposes.

11. Data Transfers to Third Parties

Real One will share your personal data in compliance with applicable laws and only with those who have a legitimate business need for it. We may transfer some of your personal data to third parties for the performance of such processing operations. The data transfer and processing take place only in accordance with applicable laws and are regulated by legal agreements, if applicable.

Your personal data may be shared with our subsidiaries and affiliates and other third parties, including service providers, for purposes including but not limited to:

1. Carrying out the purposes of personal data processing described above.
2. Enabling third parties to provide services on behalf of Real One.
3. Complying with legal obligations, regulations, government clearances, or contracts, or to respond to your rights, a court order, or administrative process.
4. Responding to lawful requests by public authorities.
5. Seeking legal advice from external professionals.
6. Establishing, exercising or defending against legal claims.
7. Protecting Real One’s and others’ vital interests.
8. In connection with business transfers.
9. As otherwise permitted by your consent.

12. Retention of Personal Information

Your personal data is processed and retained securely for no longer than is necessary for the purposes for which it was collected unless required as per applicable laws.

13. Confidentiality and Security Measures

Real One ensures your data is always treated confidentially and transferred only if necessary and with legal basis. We adopt technical and organizational measures to protect your data comprehensively, including associate confidentiality, careful service provider selection, and secure operating environments.

14. Your Privacy Rights

You have rights as provided under applicable laws. Real One may apply exemptions and restrictions as prescribed by law that may limit the fulfilment of your rights.

15. Children Information

We do not knowingly collect personal information from children under 18. If we discover such information has been submitted without parental consent, we will delete it unless necessary to protect safety as required by law. If you become aware of such data, please contact us.

16. Cookies

We use cookies to analyze usage, preferences, and improve website performance. Refer to our Cookie Policy for more details.

17. Social Media

We operate social media pages to engage with the public and monitor interactions to improve services. Do not share sensitive, confidential, or offensive content through these platforms. Real One is only responsible for data we receive through official accounts and use for our purposes.

18. Your Duty to Inform Us of Changes

Ensure your personal data is current. Notify us of changes during your relationship with Real One.

19. Changes to this Notice

We may update this Notice from time to time. Material changes will be highlighted on our website. Please review this Notice periodically.

20. Contact Details

If you have any questions, comments, or complaints, please contact us using the details available on our website.

Consent

I have read and understood the above Privacy Notice and give my free, informed, and expressed consent for processing my personal data in the manner described in the Notice.